Why Contact Centers Choose
MediaVault Plus

Designed for Operations Leaders who value reliability, compliance, and insight.

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Simple Implementations

Discovery - Requirements and Timelines are defined.
Configure - System is configured to customer requirements.
Migrate - Existing historical files and details are migrated.
Deliver - Training is provided before launch.

Benefits of MediaVault Plus

Storage-Based Pricing – Only pay for the storage you use
Unlimited User Access – No per-user licensing fees; scale your team without added costs
Fast Search & Retrieval – Hot/active storage ensures immediate access to interactions when you need them
Global Data Sovereignty – Process and store customer interactions in multiple geographic locations to meet regulatory requirements
Seamless Migration – Easily migrate existing on-premise and cloud recordings to MediaVault Plus
Unified Interaction Repository – Consolidate recordings from multiple CCaaS and UCaaS platforms into a single, searchable archive

Enhanced Compliance & Privacy – Call transcription and redaction protect sensitive information (PCI, PII, HIPAA)
Flexible Retention Management – Customizable retention rules ensure you meet compliance requirements while controlling costs
Indefinite Searchability – Search and listen to recordings for as long as needed using powerful, multi-filter search options
Efficient Workflow Integration – Email or download single or multiple recordings; flag important calls for quick retrieval
Scalable Data Export – Mass export recordings to secure locations for archiving or legal discovery
Streamlined Reporting – Download call detail records (CDRs) for analytics and business intelligence

Peace of Mind with MediaVault Plus

MediaVault Plus was developed by a team with over four decades of experience in call center technology systems. After struggling to find a solution that could easily store, manage, and retrieve call center recordings we decided to build MediaVault Plus to offer a secure, enterprise-grade answer to the problem.

MediaVault has been designed to be deployed quickly, managed easily, and to be flexible to grow with our clients’ needs. We continue to add new features regularly and work closely with our clients on the product’s evolution. Contact us if you’d like to see MediaVault in action.

Security You Can Trust

Every file is encrypted with AES-256 and stored in Microsoft Azure data centers for unmatched durability and availability.

Compliance That Scales

Stay compliant with regulations like:

U.S. Federal & State: FINRA, HIPAA, PCI DSS
Global: GDPR

Built for the Realities of Contact Centers

We understand large, distributed teams and multiple platforms. MediaVault Plus integrates with your CCaaS and CRM stack without workflow disruption.

Transparent Pricing,

Global Support

No per-minute surprises or data caps — just predictable pricing and 24/7 global support.

Partner With Us

Partner with MediaVault Plus and unlock new revenue streams while delivering exceptional value to your clients. As a leading provider of secure data storage solutions, especially for the demanding compliance needs of the contact center and legal professions, we offer a unique partnership opportunity for ISVs and Technology Advisors.

Integrate our ultra-secure, compliant storage into your offerings to enhance your product's value proposition and meet the growing demand for data security. By joining our partner program, you gain access to our cutting-edge technology, dedicated support, and a collaborative ecosystem focused on mutual growth. Let's work together to provide best-in-class solutions and capture new market opportunities.

Partner with Us